A Company Culture

At CB Direct, we are grounded in a powerful belief: that the heart of a successful business lies in the people who drive it forward. Our philosophy centers around building a team of individuals not solely for their skills, but for their character – a value that shapes everything we do. This philosophy has blossomed into a company culture that is more than just a workplace; it’s a close-knit team of professionals who share a passion for excellence.

#teamworkmakesthedreamwork

In the telematics landscape, our expertise speaks volumes, but our distinct edge lies in our ability to listen to your needs and craft solutions that keep your people, and assets of all sorts safe, connected, and productive.

Meet The Team

Here Are Some Ways That We Can Help:

  • Worry Free Installations: The technician network we coordinate covers camera, video, and telematics hardware.
  • Pre-Deployment Streamlining: Alleviate headaches with our streamlined process of hardware warehousing, shipping, and equipment provisioning services.
  • A field support team backs every technician on every job.
  • Dependable Deadlines: Through the technician network we coordinate, we scale coverage quickly for multi-site and time-bound projects.
  • On-Demand Support: 24/7, around the clock tech support.
  • One Coordinated Process: Our operations run on a dedicated field service platform, with in-house admin support for clean workflow integration.
  • Installation Job Sheet Data Portal Access: Stay Updated in Real Time, Eliminating Delays from Time Zone Differences
  • Fleet Hardware Managed Service Agreements: A tailored solution designed to provide large fleets with reliable support for their hardware service needs. Service scope, terms, and response expectations are defined per agreement. Our team becomes your ongoing partner, ready to deliver technical support precisely when you need it the most. Whether it’s urgent technical phone support, on-site assistance, or scheduled maintenance, we’re committed to keeping your business assets connected, safe, and efficient.
  • Empower Your Customers with White-Label Technical Installation Call Center Support Solutions, Guided by Our Subject Matter Experts.