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The Telematics Hardware Program Checkup

A short, honest way to see where your telematics hardware program is actually losing time, before you have to explain it to anyone else.

Built for organizations managing 100 or more tracked assets.

Under 100 assets? Then this probably isn’t for you. It’s built for the leader who owns the whole program, not one install.

Start the Checkup

About 15 minutes.

Shay Wester, Chief Operating Officer of CB Direct
Shay Wester
Chief Operating Officer, CB Direct

Who owns the hardware side of your telematics program?

Not the provider. Not one technician. All of it, from the work order to the job sheet to the one after that.

A confirmed appointment is not the same as a ready one.

The technician arrives. The asset isn’t what the work order described. Or the right device isn’t there. Or nobody onsite has the access code.

When that coordination is spread across internal teams and vendors, your team holds it together with calls, emails, and follow-up.

What the checkup looks at

Twelve questions across six areas. Work through the parts of the program that usually carry the load:

  • Program ownership and internal capacity
  • Technician access across regions
  • Work-order management and appointment readiness
  • Hardware identification, tracking, and movement
  • Work-order status and platform access
  • Job sheets and asset service history
Sample question from Work-order management: “Before the appointment, are the asset, service site, scope, required hardware, site POC, escalation contact, access requirements, technician skill set, and schedule confirmed?”

Score each one. Your two highest usually matter more than the total.

Fleet leaders who run the hardware side like a program measure it before anyone asks them to.

Start the Checkup

Already sure you want to talk it through? Schedule a FleetAssure Discovery Call.

The cover page of the Telematics Hardware Program Checkup PDF Mr. Assure, the FleetAssure mascot, holding a checkup clipboard

Get the checkup

The full checkup opens right here the moment you submit. No waiting on an email, and no sales call unless you book one.

CB Direct is the nationwide telematics hardware service partner behind FleetAssure, with field service capability across the United States.

See where the strain is concentrated, and whether CB Direct and FleetAssure may be a practical fit.

FleetAssure manages everything after the hardware decision is made.

FleetAssure, a program of CB Direct.