We’re Here To Help:
Nationwide Hardware Installation Services Tailored To You
The platform is chosen. The software is live. Now the physical work has to happen across vehicles and sites your team may never visit. Deployment, service, documentation, replacement, and return often become a coordination job your team was never built to own.
CB Direct coordinates telematics hardware service for fleets across the United States. Partner technicians perform the work in the field while our team coordinates deployment, hardware logistics, installation, documentation, service, repair, replacement, and return. Device identifiers, vehicles, and completed work are recorded together on the work order, creating a clearer service history and reducing the need to reconstruct it from emails, spreadsheets, and vendors.
Start the conversation – call us today: 866-949-1656
Fleet Hardware Installation Solutions
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Expansive Coast-to-Coast Coverage
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Coordinated Technician Network
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Field Support Behind Every Technician
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Follow-Through Until the Work Is Complete
A Managed Service Provider: We Handle Your Fleet Hardware Hassles
Services That Drive Success
Project Management
CB Direct project coordination owns your schedule, the technician handoff, and the documentation through completion. For complex or multi-location installations, a project manager owns the coordination end of the job.
Warehousing and Shipping
We receive, store, and ship your hardware ahead of the install, where your job includes it.
Installations
Installations of camera, video, and telematics hardware, by the technician network we coordinate.
Job Records
Job sheets from completed work, with photos when the job calls for them, and a record of which device went on which vehicle.
Repairs, Replacements and Removals
Repairs, replacements, and removals for devices already on your vehicles, run through the technician network we coordinate.
RMA Processing
Where your hardware provider allows spares in our warehouse, a technician can arrive with a replacement for a failed device, and we can test returned devices on request before they ship back. Ask about RMA handling →
Customer Support
Questions about a job? Call 866-949-1656. Support during business hours, 8am-5pm CT, Monday-Friday.
Want all of this run as one managed program instead of job by job? FleetAssure, a program of CB Direct, manages everything after the hardware decision is made, with actual responsibilities defined by the engagement. See how FleetAssure works →
Frequently Asked Questions
How do I request services from CB Direct?
You can easily request our services by filling out the contact form, scheduling a consultation on our website, or by giving us a call at 866-949-1656. Our team will promptly assist you.
What types of commercial vehicles do you provide installation services for?
CB Direct specializes in installing a diverse range of hardware, ensuring quick solutions to your install needs. This includes GPS and telematics devices, cameras, electronic logging devices (ELDs), sensors for vehicle monitoring, asset tracking equipment, airport equipment, mobile communication systems, RFID/barcode scanners for inventory, vehicle immobilizers, diagnostic tools, telematics hardware, safety devices, and fuel monitoring systems. We also install specialized hardware for forklifts and offer tailored solutions for various industries.
Can CB Direct assist with custom installation projects or unique hardware requirements?
Yes, we have experience in custom installations and can work with you to meet unique hardware specifications and project requirements.
Do you offer maintenance and support services after installation?
Yes, CB Direct provides ongoing maintenance and support services to ensure the optimal performance of your telematics and video telematics hardware.
What are the benefits of telematics and video telematics for my fleet?
Properly installed telematics and video telematics hardware offer advantages such as improved safety, efficiency, asset tracking, and driver behavior monitoring. We can provide insights tailored to your specific fleet needs.
How long does the installation process typically take?
Installation times can vary based on the scope of the project and the number of devices to be installed. Our team will provide you with an estimated timeframe during the consultation.
Can CB Direct handle both small and large fleet installations?
Yes, we cater to fleets of all sizes, from small businesses to large enterprises, providing customized installation solutions to meet your needs.
Who manages my installation project?
CB Direct project coordination owns your schedule, the technician handoff, and the documentation through completion.
What is CB Direct's approach to business relationships?
CB Direct is dedicated to creating a close-knit, excellence-driven environment that benefits our employees, partners, and clients alike.
Can our telematics hardware work be run as one managed program instead of job by job?
Yes, through FleetAssure, a program of CB Direct. FleetAssure manages everything after the hardware decision is made, with actual responsibilities defined by the engagement. It can begin with deployment or onboard an existing program. See how FleetAssure works →
Programs We Service
We service telematics hardware programs across Verizon Connect, Lytx, Geotab, and Motive fleets.
Nationwide Coverage
Serving fleets nationwide. CB Direct coordinates telematics hardware service for fleets across the United States.
AAA Quality Control
Every installation is documented on-site and photographed for in-house quality control reviews.
Customer-First Approach
Committed to Your Success.
